Help Center
Q: How accurate are AstroInner’s calculations?
A: We take precision seriously. AstroInner utilizes the Swiss Ephemeris (SWEPH)—the industry standard for high-precision astrological calculations. This ensures that every planet's position and house cusp in your birth chart is calculated with professional-grade accuracy.
Q: Is this just an AI chat?
A: No. We combine the Swiss Ephemeris for precise astronomical data with advanced LLMs for intuitive interpretation. It's the perfect blend of ancient wisdom, astronomical precision, and modern AI.
Q: How does the AI Mentor work?
A: Our mentors use advanced AI combined with astronomical algorithms to provide personalized guidance.
Subscription & Billing
Q: What is the difference between plans?
A: The Weekly Pass is great for quick insights, while Monthly Premium and Annual Elite offer enhanced AI memory depth and detailed roadmaps.
Q: How do I manage my subscription?
A: You can manage or cancel your subscription at any time through your Dashboard. For any billing issues, contact support@astroinner.com.
Q: How do I cancel my subscription?
A: You can cancel anytime through your Dashboard or by emailing our support team.
Billing & Refunds
Subscriptions are billed weekly/monthly. You can manage your billing in the Premium settings.
We offer a 7-day satisfaction guarantee for unused credits.
Privacy & Security
Q: Is my birth data safe?
A: Absolutely. Your birth date, time, and location are only used to generate your chart via the Swiss Ephemeris and are never sold to third parties.
Q: Is my data private?
A: Yes, your birth chart and chat history are encrypted and never shared with third parties.
Contact Us
support@astroinner.com
Response Time
We typically respond within 24-48 hours.