Help Center
Q: How accurate are AstroInner’s calculations?
A: We take precision seriously. AstroInner utilizes the Swiss Ephemeris (SWEPH)—the industry standard for high-precision astrological calculations. This ensures that every planet's position and house cusp in your birth chart is calculated with professional-grade accuracy.
Q: How are my insights personalized?
A: We combine Swiss Ephemeris calculations with your exact birth details and AI-assisted interpretation to create chart insights, reports, and forecasts shaped around your astrology.
Q: What does Premium include?
A: Premium includes personalized weekly and monthly forecasts, one Relationship Compatibility Report, and one Soulmate Reveal in each membership month.
Subscription & Billing
Q: What is the difference between plans?
A: Monthly Premium offers flexible monthly access. Annual Premium includes the same monthly benefits at a lower effective monthly price.
Q: How do I manage my subscription?
A: You can manage or cancel your subscription at any time through your Dashboard. For any billing issues, contact support@astroinner.com.
Q: How do I cancel my subscription?
A: You can cancel anytime through your Dashboard or by emailing our support team.
Billing & Refunds
Subscriptions are billed monthly or annually. You can manage your billing in the Premium settings.
One-time purchases and subscriptions are subject to the terms shown at checkout and our Refund Policy.
Privacy & Security
Q: Is my birth data safe?
A: Absolutely. Your birth date, time, and location are only used to generate your chart via the Swiss Ephemeris and are never sold to third parties.
Q: Is my data private?
A: We use reasonable safeguards for your birth details, saved charts, reports, and account data, and we do not sell your personal information.
Contact Us
support@astroinner.com
Response Time
We typically respond within 24-48 hours.